About Telehealth Services
Telehealth refers to the use of digital communication technologies, such as video calls, phone calls, and messaging, to provide healthcare services remotely. This allows patients to consult with healthcare professionals from the comfort of their own homes, making it easier and more convenient to receive medical advice, treatment, and follow-up care without the need to visit a clinic in person.
What You Need To Know
Connect with us from the comfort of your home.
We've added telehealth options to provide more connivence to your health journey. You can now connect with us through a secure, HIPAA-compliant video platform using any internet-connected device with a camera. Once there you will be able to log in and the session will subsequently be started by the therapist. The session will be similar to a Zoom or Face Time call where you will have both audio and video.
Many insurance companies have confirmed they will be covering Telehealth services. For more information about your family’s specific plan please reach out to your insurance company (the phone number on your insurance card) to obtain the most up-to-date information. Although we are in favor of the traditional face-to-face therapy services we are all used to, the safety of our clients and our therapists is our priority and it will be up to your preference on which to use.
How HIPAA & Privacy Measures Apply to Telehealth
HIPAA has announced flexibility during this crisis so that providers can best support clients. There is understanding that adjustments to telehealth and working from home creates unique circumstances for clients and providers. Solstone Counseling continues to prioritize the safety and privacy of clients by offering HIPAA compliant platforms. Our therapists prioritize the privacy of their clients and consistently do their best to maintain privacy in their work space.Some clients have concerns about how they can create privacy within their home, therapists are more than happy to explore these concerns on an individual basis to make every client feel comfortable.